Frequently Asked Questions

Q: What type of camera do I need to take the class?

A: Because of the nature of the class and our method for teaching, you will need a DSLR camera. Point and shoot cameras will not be allowed for the class.

For example: Nikon Coolpix, Kodak EasyShare, Canon PowerShot, Panasonic Lumix are NOT DSLR cameras and will not be allowed to register. If you register with a non-DSLR camera, you will be notified and asked to bring a DSLR or you can cancel and get a refund.

Q: What cameras do you recommend?

A: We recommend Canon and Nikon brand DSLRs because that is what we use, but we do know Sony also makes a quality DSLR.

We recommend that you purchase the body separate from the lenses, and do not purchase the “kit lens” that comes with the camera.  A great lens to pair with your new DSLR is a 50mm lens!  We will explain more about that in class!

Q: What lenses do you recommend?

A: While we go over a specific set of lenses during out intro class, we really like a 50mm f/1.8 or f/1.4 for portraits and find this lens is affordable and easy to find.

Q: I can’t decide if I should take the Intro or the Advanced class. I think I know more than just an Intro class and I don’t want it to be a waste. What should I do?

A: Are you shooting in full Manual mode? As in, picking the iso, aperture, and shutterspeed to get the proper exposure? Do you fully understand how those 3 settings work together? Do you have a good understanding of light, lighting techniques, open shade, and posing techniques? If you answered No to any of these questions, then you should take the Intro Class. Our Intro class teaches you so much – more than what even some Advanced classes teach at other locations, so don’t let the name fool you!

Q: I am trying to register for a class, but when I click “PURCHASE” nothing happens. What am I doing wrong?

A: Your browser must have javascript enabled in order to complete a registration.

Q:  I’ve registered for a class but something has come up and I need to change my date.  How do I move classes?

A:  As long as it’s more than 7+ days from your class, you may email us through our contact form and let us know what class you are currently registered for and which date you’d like to move to. We will be happy to make the change for you and send you a new ticket!

Q:  What sort of alumni discounts do you offer?

A:  For students who have taken the Intro or any Editing classes, we offer a $25 off discount on the Advanced Workshop. Email us with the date you attended a class and we’ll send you a coupon code to use to register for a future Advanced class.

Q:  Do you offer Gift Certificates?

A:  Yes we do! Email us through our contact form! Include the class or amount you’d like to purchase the gift certificate for, as well as the name of the person who the gift is for. Once we arrange and receive payment, we will send you the certificate!

Q: When will you send out information about specific times, locations, and what to bring for the class?

A: It is about 7-10 days before the class. If you don’t receive the email within 5 days of the class, please check your SPAM folders, and then send us an email through our Contact form if you can’t find it!

Q: You asked me to bring my camera manual to class and I cannot find it! What do I do?

A: If you have a Canon or Nikon camera, the odds are we won’t need your manual, so don’t worry about it.  If you have another brand of DSLR, we recommend finding the manual online and bookmarking it or printing it out, and if there’s something we need to figure out, you can reference it.

Q: Will you be running on Groupon again soon?

A: We don’t have any plans at this time.  Look on our Facebook page for our monthly deals! We often have coupon codes we post on Twitter, Facebook and Instagram too!

Q: I want to register for a class that is already full. How can I get added to the waiting list?

A: Find the class you are interested in registering for that is full, and click on it. Once inside if there are no more tickets available, there will be an “Add to waiting list” button. In the event a spot opens up in that class, you will be added and notified automatically. If something comes up for an earlier class where there is no waiting list, we will contact you.

Q: I’m taking the class with a friend. Will we be able to sit together?

A: If you have the same brand of camera, then yes. We separate the class by Nikon/Canon/others to make it easy for us when we go around teaching the functions.

Q:  I want to hear some real testimonials from your classes, do you have any?

A:  We sure do, check them out here:  We love our Click Alumni!

Q: I am sick and cannot make it. It’s under the one week time frame allowed for reschedules, what can I do?

A: We understand people get sick, but unfortunately due to the high demand for our workshops, we cannot give you a full credit and allow you to re-register for another class.  There are no refunds.  No shows or cancellations with no notice will not be granted the credit toward a future class.  Think of our classes like a concert event. If you had paid for a ticket and didn’t show up for the concert for whatever reason, you couldn’t ask for a refund the next day :).  Thank you for your understanding!

Q: I am a photographer and am interested in joining your team in my area. Are you expanding locations or looking for more instructors?

A: Yes! We are looking to grow Click Workshops in new geographies. If you are interested in learning more, please email us –

Q: I am interested in modeling, or having my child model, for your workshops; What can I do to to get on your list of models?

A: Please email for volunteering opportunities!

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